Refund policy

Have a question about our products or an order?

Email us at, orders@coghillfarm.com

Customer Service Hours

Monday-Friday 8am-5pm CST


Damages/Wrong Order

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please send photos of the shipping box and items if damaged. We always advise to open a claim with USPS should your package arrive damaged. 

No Returns or Exchanges for Incorrect Shirt Sizes Policy

We want to ensure you have all the information you need to select the perfect fit. Each shirt listing includes a detailed size chart to help you make an informed decision before placing your order.

Please note that we do not accept returns or exchanges for incorrect shirt sizes. Since every item is made to order, we cannot offer replacements for sizing issues. We strongly encourage customers to carefully review the size chart provided before completing their purchase.

If you have any questions about sizing, feel free to reach out to us before ordering—we're happy to help!